Apple Store 4+

Only buy through the store.. buying online means they let some Uber driver pick it up, and you may or may not receive the package. If you set a delivery window, and make sure you’re home to receive it, that teenage kid with your expensive order may never show with the items. Never again.. The most advanced company still finds ways to penny pinch and ruin their customers experience before even getting the product.

Edit: Apparently Uber drivers stealing packages is common now, and according to some stories, Apple may or may not believe you and reimburse you. Always pick up in the store!

This has less to do with the App Store itself, because it’s just a search engine. But I have serious concerns that reviews in the App Store get edited, deleted or big brothered from actual experience where I will go back to make an edit to a review and the entire review is missing or doesn’t have the previous review. I get it, Apple only wants to make money and only wants positive reviews, but it’s actually an infringement on First amendment rights to actively delete reviews that aren’t 5 stars for an app in the App Store where Apple gets a cut of the money in the store. Conflict of interest much?
Wow, I had the rare instinct to go back and check a couple reviews only to realize that they were gone. No wonder there are so many 90+% positive reviews, apparently Apple is actively pruning negative reviews of products…

My son had bought a brand new phone from working at the library. It was an iPhone XR. A year later right after the warranty expired his Face ID feature didn’t work anymore. We called customer service and we were put on hold and were talking to many different people for hours trying to figure out the issue until the Apple “Senior Advisor” called it a hardware malfunction. She said that it won’t get fixed and that we would have to pay $399 dollars for a replacement. Is this some kind of joke. Or even better a pyramid scheme that as soon as the warranty runs out let’s destroy an innocent kids phone so that the kids parents will buy him the new phone. DON’T EVER BUT FROM APPLE!! It’s nothing but a scam. I was disappointed especially because this wasn’t my first Apple product but my sons first Apple product.